DIRECT CUSTOMER SUPPORT

Support That Actually Helps

We're here when you need us. Real people, real answers, no ticket black holes.

REACH OUT

How to Reach Us

Choose the communication channel that works best for your situation.

Write to us at info@yuvaasoft.com. We respond within one business day.

info@yuvaasoft.com

Speak with our team during business hours: Monday to Saturday, 9:00 AM – 6:00 PM IST.

+91 95855 06168

Connect directly with our support team on WhatsApp for quick assistance, queries, and instant walkthroughs.

SELF-SERVICE KNOWLEDGE

Explore step-by-step guides, walkthroughs, and answers in our Resource Library.

First-time configuration and class management for school administration.

How to post homework, issue daily notices, and check parent updates.

Submitting leave requests, tracking daily home works, and accessing school announcements.

DPDP Act 2023 alignment and how children's personal data is safeguarded.

FREQUENTLY ASKED QUESTIONS

Quick answers to common questions about support response times, guided onboarding, and WhatsApp support.

Need immediate help?

Our team in Coimbatore is available Monday to Saturday, 9:00 AM to 6:00 PM IST.

What are your support hours?

Monday to Saturday, 9:00 AM to 6:00 PM Indian Standard Time (IST).

Can you help us during initial setup?

Yes. We provide guided onboarding for school administrators and staff at no extra cost.

What if we find a bug?

Report it via email or phone. Critical issues affecting communication or data access are treated with highest priority.

Do you offer weekend support?

Saturday support is available during regular hours. Sunday support is limited to critical platform outages.

GET IN TOUCH

We respond within one business day. For urgent issues, call us directly.