Effective Date: October 2024
Last Updated: October 2024
GoFinicky SmartSchool is operated by Yuvaasoft Technologies Pvt. Ltd. ("Yuvaasoft," "we," "us").
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
It applies to school administrators, teachers, parents, and
students using the SmartSchool platform.
We process personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP
Act).
1. What Information We Collect
- School information: School name, address, city, and contact details of the
school administrator.
- Staff information: Names, roles, and contact details of teachers and
administrative staff who use the platform.
- Parent information: Names, phone numbers, and email addresses of parents or
guardians enrolled by the school.
- Student information: Student name, class, and section. We collect only the
information necessary to send relevant updates to the right parent. We do not collect
unnecessary personal data about students.
- Usage information: Login activity and platform usage data to operate and
improve the service.
2. How We Use Your Information
We use the information collected to deliver announcements, homework updates, fee reminders,
leave request processing, feedback collection, and calendar updates between schools and parents.
We also use it to maintain and support user accounts, improve the SmartSchool platform, and
communicate with schools about their account, billing, and support.
We do not use student or parent data for advertising. We do not sell personal data to third
parties.
3. Who We Share Data With
We do not sell data. We share data only with:
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Service providers who help us operate the platform, such as cloud hosting providers,
under contractual obligations to protect the data.
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Law enforcement or regulatory authorities, where required by law.
4. Data Storage and Security
All data is stored on secure servers located in India. We apply reasonable technical and
organizational measures to protect data against unauthorized access, alteration, or loss.
5. Data Retention
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Upon cancellation or termination of a customer's subscription, Yuvaasoft will retain
the customer's business data for a period of 30 days from the effective date of
subscription termination.
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During this period, the customer may request an export of their business data,
including student records, staff records, uploaded documents and other available
information.
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Data remaining in backup and disaster recovery systems may be retained for a maximum
period of 90 days, following which it will be deleted or securely overwritten in
accordance with Yuvaasoft's backup retention procedures.
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After the 30-day retention period, Yuvaasoft may permanently delete the customer's
data from its active production systems, except for information that must be retained to
comply with applicable legal, regulatory, contractual or other legitimate
obligations.
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Any information retained for legal or compliance purposes will be restricted to the
applicable retention purpose and will not be used for unrelated business or marketing
activities.
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Customers are responsible for downloading and maintaining copies of their business
records and financial documents before the end of the retention period.
6. Children's Data
SmartSchool serves schools from Day Care through UKG level and above. A significant portion of
data on the platform relates to young children. We process a child's personal data only with
verifiable consent from the parent or lawful guardian, obtained
by the school at the time of enrollment onto the platform.
Schools are responsible for obtaining this consent before adding student and parent data to
SmartSchool.
7. Rights of Data Principals
Under the DPDP Act, 2023, parents, students (through their parents or guardians), and school
staff have the right to:
- • Access the personal data
we hold about them
- • Request correction of
inaccurate or incomplete data
- • Request erasure of
personal data, subject to legal obligations
- • Withdraw consent where
processing is based on consent
- • Nominate another
individual to exercise these rights in the event of death or incapacity
To exercise these rights, contact our Grievance Officer: info@gofsmartschool.com
8. Grievance Redressal
Any complaints or grievances regarding data processing can be directed to:
Grievance Officer: Yuvaasoft Grievance Redressal Officer
Email: info@gofsmartschool.com
Address: Yuvaasoft Technologies Pvt. Ltd., Coimbatore, Tamil Nadu, India.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to
schools in advance.
